- AI-powered chatbot technology
- Integration of your company's data into the chatbot
- Career Development support based on Stay Nimble authoritative content
- Support for implementing the chatbot on your website
- Ongoing maintenance and updates (if you choose this option)
What happens to my company's data?
Your data remains yours. We use it to train your specific chatbot, but you retain ownership. We keep your data secure and confidential.
What are your main responsibilities as the service provider?
We are responsible for:
- Providing a functioning AI chatbot
- Ensuring 99.9% uptime
- Offering technical support
- Keeping the system updated and secure
- Translating your requirements into an effective system prompt that works for you
What are my responsibilities as the client?
Your main responsibilities are:
- Providing accurate data for chatbot training
- Using the chatbot ethically and legally
- Paying for the service as agreed
How do you handle privacy and security?
We follow strict data protection rules. No personal data is required for chatbot use, and we provide a Data Protection Impact Assessment for your peace of mind.
Are there any concerns about the chatbot's responses?
The chatbot's responses are AI-generated. You're responsible for reviewing AI outputs for which we provide access for you, and we're not liable for decisions based on these responses.
How much does it cost?
The base package is £6500/year, with optional add-ons available. We provide a clear breakdown of all costs.
What are the contract terms?
There's a 1-year minimum contract, with 30-day notice for cancellation after the first year. We may update terms with advance notice.
Who owns what in terms of intellectual property?
We own the AI technology and the Stay Nimble career development data, while you own your data and specific chatbot configuration.
What kind of support and maintenance do you offer?
Regular system updates are included. We also offer optional ongoing maintenance of your data sources.
What happens if I want to end the service?
You can export your data upon termination. We delete your data after the service ends.
How do you handle legal compliance, especially with changing AI regulations?
We stay up-to-date with AI regulations and adjust our service accordingly. Both parties agree to comply with applicable laws. You can refer to our AI policy in the full agreement.
Remember: This Q&A provides a summary of key points. Please refer to the full agreement for complete details and legal implications.
